Training Courses ❯ 5WHYS Core 5WHYS+A3 12STEP RCA + Cause Tree Artificial Intelligence in problem SolvingBooking

RCA Rt Training Courses

5WHYS + A3

1-day workshop or
1-day online session

Learn when to apply Core 5WHYS, then how how to expand it by learning how people who work together have more power and influence to implement change. Learn how to influence the change. Learn how small issues may escalate into large issues in a chain of events.



Start solving issues as soon as possible, when they are small or appear seemingly random. 5WHYS+A3 is the ideal tool to analyse and swat issues routinely, without large expenses, and to allow continuous improvement in your organisation.

Learn how to take a fresh look to find many unresolved issues that are within your scope to remedy. Learn to create a 5WHYS that flows logically. Numerous examples provided, including those from your workplace environment.


3-Ways Test

The 3-WAYS test improves the logical framework built by the 5WHYS. It is used in interactive break out groups to work through case studies. Test causes for flow: Work backwards and forwards across the 5WHYS. Test causes for evidence: look for evidence that proves each cause was actually present.

Communication (A3)

Learn about A3 communication tool and its elements. Use RCA2GO web-based software to work as an efficient team, regardless of team member’s location.

Ishikawa (or Fishbone) diagrams

Learn how to make Ishikawa diagrams successful, then practice in breakout teams to build more skills.


Learn about risk. Risk Management helps you and your team assign priority in response to the severity of the risk.

Understand the

Evaluate implemented solutions. Solutions should always solve the problem and produce good side effects. Good solutions help, or at least, do no harm.


Solve 5WHYS with RCA2GO software

5WHYS inside our web-based RCA2GO software is easy and very intuitive, and it replicates the real-life 5WHYS investigation. Data stored is easily shared between team members and updated as needed. RCA2GO, powerful yet easy to use web-based issue management software is used throughout the training. With the RCA2GO, developed to work across different teams, business units & geographic locations, students & instructors can work interactively on all problems, regardless of location.



  • Take Core 5WHYS Skills to a new level.
  • Engage in problem solving successfully from home or any location.
  • Implement 5WHYS in a dynamic team environment.
  • Expertly use RCA2GO, powerful and easy-to-use web-based problem solving software, to work with your team, store and share all information.
  • Get Action management skills.
  • Understand Risk.
  • Immerse in a concept of a Just Culture, the importance of avoiding blame in problem solving whilst maintaining accountability.
  • Qualify as a team member in the company-wide 12STEPS Root Cause Analysis (RCA).



Zoom is used as the platform for online video conferencing. You will need a computer with online access, as well as with video and audio support. Zoom can be viewed straight from the web browser so there is no need for special software download.
The web-based RCA2GO issue management software and your login will be provided. Training manual and a PDF of worksheets for the course will provided as well. You will need to have a writing pad, post-it notes, marker and pen. And your favourite cup of coffee.



This course is applicable to anyone who wants to learn how to use formal problem solving methods to solve problems of all complexities.
Training in Australasia
RCA Rt Training Courses in English language are conducted in partnership with SIRF Roundtables. Both online and on-location training courses are available. SIRF Roundtables is Australasia’s oldest and largest premier business improvement network with 300+ member companies.
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Training in the Americas
RCA Rt Online Training Courses in Spanish language are conducted in partnership with RCA Rt Americas. Both online and on-site training courses are available.
Training dates & courses ❯


When you enroll RCA Rt training, you enjoy the fruits of decades of best problem solving practices and training, employed by and trusted by thousands of people in leading organisations. You get best of the best.